Privacy policy

Privacy Policy

Last Updated: August 27, 2025

My Store operates this shop and website (including all related information, content, features, tools, products, and services) to provide customers with a carefully curated shopping experience (the “Services”). My Store is powered by Shopify, which enables us to provide these Services.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, make a purchase, conduct other transactions, or otherwise communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, and disclosure of personal information, this Privacy Policy shall prevail.

Please read this Privacy Policy carefully. By using or accessing our Services, you acknowledge that you have read and understood how we collect, use, and disclose your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that can identify, relate to, describe, or could reasonably be linked with you or another individual. Personal information does not include anonymized or de-identified information. Depending on how you interact with our Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information (including inferences drawn from such data):

  • Contact Information: Including name, address, billing address, shipping address, phone number, and email address.

  • Financial Information: Including credit card, debit card, bank account number, payment details, transaction history, and payment confirmations.

  • Account Information: Including username, password, security questions, and account settings.

  • Transaction Information: Including products viewed, items placed in cart, wish list items, purchases, returns, exchanges, cancellations, and historical purchase data.

  • Communications with Us: Information contained in communications when contacting our customer support or otherwise interacting with us.

  • Device Information: Including information about your device, browser, network connection, IP address, and other unique identifiers.

  • Usage Information: Data related to how and when you interact with the Services, including navigation and access methods.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you: When you create an account, visit or use our Services, contact us, or otherwise provide information directly.

  • Automatically through our Services: From your device or via cookies and similar technologies when you use our Services.

  • From our service providers: When engaged to perform services on our behalf or collect data for specific technologies.

  • From partners or other third parties: When you interact with business affiliates or integrated services.

How We Use Your Personal Information

Depending on your interactions with us and the Services, we may use your personal information for the following purposes:

  • To provide, customize, and improve the Services: To fulfill contracts, process payments, fulfill orders, remember preferences, send account notifications, process purchases and returns, manage accounts, arrange delivery, enable reviews, and provide personalized product recommendations.

  • Marketing and Advertising: To send marketing, promotional, or advertising messages via email, SMS, or mail, and to display targeted advertising based on your interactions and purchase history.

  • Security and Fraud Prevention: To authenticate accounts, secure payments, detect and investigate potential fraud or malicious activities, and ensure safe use of our Services.

  • Customer Communication: To provide support, respond quickly to inquiries, and maintain customer relationships.

  • Legal Reasons: To comply with applicable laws, respond to lawful requests from authorities, participate in litigation or investigations, and enforce our Terms of Service or policies.

Disclosure of Personal Information

We may disclose your personal information in accordance with this Privacy Policy for legitimate purposes, including but not limited to:

  • To Shopify and service providers/third parties: For IT management, payment processing, data analytics, customer support, fulfillment, and delivery.

  • To business and marketing partners: For targeted advertising and marketing (e.g., personalized ads based on your online activity).

  • With your consent or instruction: For instance, when shipping products or using third-party integrations.

  • Within our affiliates or corporate group.

  • In business transactions: Such as mergers or acquisitions.

  • For legal compliance: To comply with subpoenas, warrants, or to protect rights, safety, and enforce policies.

Relationship with Shopify

Our Services are hosted by Shopify, which collects and processes certain personal information necessary for providing and improving our Services. Information you provide may be transmitted to Shopify or third parties outside your country of residence. Shopify may also enhance its services using aggregated data across merchants.

For details on how Shopify handles personal information and your rights regarding Shopify’s processing, please review: Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

External Services and Links

Our Services may contain links to external websites or platforms not controlled by us. Please review their privacy and security policies before sharing personal information. We are not responsible for the content, policies, or practices of such sites.

Children’s Data

Our Services are not directed to children, and we do not knowingly collect personal information from individuals under the age of majority in your jurisdiction. If you believe a child has provided us with personal information, please contact us to request deletion.

Data Security and Retention

No security measure is perfect. While we take steps to protect personal information, we cannot guarantee absolute security. Please avoid transmitting highly sensitive data over insecure channels.

We retain personal information as long as necessary to maintain accounts, provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Right of Access: Request access to your personal information.

  • Right to Deletion: Request deletion of your personal information.

  • Right to Correction: Request corrections to your personal information.

  • Right to Data Portability: Request a copy of your data or transfer to another service provider.

  • Right to Opt-Out of Targeted Advertising/Sharing: Opt-out of personal information being used for targeted advertising or “sold/shared.”

Residents of the UK or EEA may also have the right to object to or restrict processing, and to withdraw consent.

For details, see Shopify Privacy Rights.

We will not discriminate against you for exercising these rights.

Complaints

If you are dissatisfied with our data practices, please contact us. Depending on your jurisdiction, you may have the right to appeal our decision or file a complaint with a data protection authority.

International Data Transfers

We may transfer, store, and process your personal information outside your country of residence. For transfers from the UK or EEA, we rely on standard contractual clauses or equivalent mechanisms where applicable.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. Updates will be posted on this website, with the “Last Updated” date revised accordingly.

Contact Us

If you have any questions about our privacy practices or wish to exercise your rights, please contact us at:

Email:sergeanttaka@gmail.com